Forward Deployed Engineer
Paratus Health is building the AI-powered operations layer for outpatient clinics—voice agents that handle calls, intake, insurance, and documentation, deeply integrated with EHRs like Epic and Athena.
We’re backed by Y Combinator and investors behind GitHub and Notion. We’re already live in hospitals (including Palomar Health)!
If you’ve worked with voice agents and are comfortable being customer-facing, we want to talk ASAP.
🔧 The Role
We’re hiring a Forward Deployed Engineer to work at the intersection of engineering and customer deployment. You’ll take our AI voice agents into real clinics - configuring, shipping, iterating, and ensuring they work flawlessly in production.
This role is ideal for someone who enjoys shipping quickly, working directly with customers, and owning outcomes, not just code.
What You’ll Do
- Deploy and customize AI voice agents for live healthcare customers
- Work directly with clinics to understand workflows and translate them into production systems
- Own launches end-to-end: configuration, iteration, debugging, and optimization
- Build and extend backend systems, LLM pipelines, and real-time workflows
- Partner closely with product, engineering, and customers to move fast
You Might Be a Fit If You
- Have 1+ years of experience at fast-moving startups
- Have hands-on experience with voice agents or conversational AI
- Are comfortable being customer-facing (demos, feedback, iteration)
- Know TypeScript, Node.js, AWS (LLMs, RAG, audio/voice a plus)
- Thrive in ambiguity and like solving real-world problems live
Bonus: healthcare, EHR, or HIPAA-adjacent experience
Why Join
- High ownership: You’ll directly shape how customers experience the product
- Immediate impact: Your work goes live with real clinics in week one
- Speed: Tight feedback loops between customers and engineering
- Team: Hybrid, in-person culture at our Menlo Park HQ (101 Jefferson Dr)
- Support: DoorDash credits, L&D budget, flexible hours
- Fast process: Hiring wraps in 5–7 days