Senior Software Engineer
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Senior Engineer – New Product (0→1)
Company
Pam is the fastest-growing voice AI platform for auto dealerships. We handle millions of calls, book service appointments, and drive real revenue for 500+ dealerships. Now we're expanding into a new product line and we need someone to own it.
We're backed by Autotech Ventures and partner with the biggest names in automotive (Tekion, Dealer-FX, CDK). We've powered $100M+ in repair orders and handle calls for 500+ dealerships across the US and Canada.
Pam is an AI playground for builders. We combine strong engineering fundamentals with cutting-edge AI, creating space for you to grow into the engineer of tomorrow.
Pam.ai is not able to provide employment visa sponsorship at this time. Candidates must be authorized to work in the United States without current or future sponsorship.
About the Role
This is a chance to own a new product line at a fast-growing AI company, not just write code, but build something from the ground up.
We're hiring a Senior Engineer to take over an early-stage product from the CTO and make it their own. You'll inherit a working MVP, productionize it, and scale it. This is a 0→1 role, you'll own everything from prompt engineering to data modeling to full-stack feature development.
If you want to own a product, not just write code for someone else's vision — this is your role.
What You'll Do
- Own the Product: Take over from the CTO as primary engineer. This becomes your product.
- Productize: Turn a working MVP into a reliable, scalable, maintainable system. Handle edge cases, add observability, make it operable.
- Prompt Engineering: Own the AI behavior — build guardrails, tune conversations, improve over time
- Data Modeling: Understand and extend a complex orchestration system. Build new entities that fit into existing primitives.
- Full-Stack Development: Build dashboards, analytics, integrations, multi-channel features
- Data Analysis: Instrument for reporting, make decisions based on what the data shows
You Might Be a Good Fit If You
- Have 4+ years of software engineering experience
- Are strong in TypeScript (our entire stack) and AWS
- Use AI to code — Claude Code, Cursor, Copilot, or equivalent. This is how we work.
- Have strong prompt engineering skills — or are excited to develop them
- Can work with complex data models (ERDs, relational schemas, SQL)
- Are full-stack capable — backend, APIs, dashboards
- Thrive in ambiguity — you can take a PRD and turn it into working software
- Want to own a product, not just contribute to one
Bonus Points
- Experience with CRM integrations
- Built multi-channel messaging systems (SMS, email, voice)
- Worked on 0→1 products before
- Experience with outbound/marketing automation
- Automotive or dealership domain knowledge